Sound Bridge offers a fully transferrable warranty against all defects in materials and workmanship according to the following schedule:
5-years from the date of first consumer purchase on all loudspeaker products
3-years from the date of first consumer purchase on electronic components
The following items are not covered by this warranty:
The Sound Bridge warranty protects the original and all subsequent owners, provided the original dated bill of sale is presented at the time of service. If no valid receipt can be furnished, the warranty start date will revert to the date the enclosure was actually manufactured according to Sound Bridge’s records.
The Sound Bridge warranty covers all materials and labor for any repairs required due to defects in materials and/or workmanship. The customer is responsible for shipping the product(s) to Sound Bridge, or an approved warranty service provider. Sound Bridge will cover return shipping charges, via our preferred carrier/service, if the needed repairs are covered under warranty.
If you have products that require repair, please contact Sound Bridge at 1-800-628-9084 or email to service@SoundBridge.com. We will discuss your specific situation with you and will determine whether you will need to send your product back to the factory or to an authorized service provider.