SOUND•BRIDGE Acoustic Labs

SBAL's warranty on the Series 2000 and 3000 remain in effect for 10 years from the date of the first consumer purchase. The 5000 and 7000 series remain in effect for 3 years from the date of the first consumer purchase. The Series 4000 "powered" warranty is in effect for 10 years from the date of purchase with the exception of the powered components, which are warranted for 3 years.

What are the Limitations of the SBAL Warranty?

Your SBAL warranty covers all defects in material and workmanship. The following claims will not be covered:

damage caused by accident, misuse, product modification, or neglect
damage occurring during shipment
damage resulting from failure to observe power handling capability
damage resulting from repair not authorized by SBAL
claims or misrepresentations made by the seller
any product which has had the serial number removed or modified

Who is Protected by SBAL's Warranty?

The SBAL warranty protects the original and all subsequent owners so long as the original dated bill of sale is presented at the time of service. If no receipt can be furnished then the warranty start date will revert to the date the enclosure was actually built according to our records.

What Does the SBAL Warranty Cover?

The SBAL warranty pays for all the materials and labor for all repairs due to defects in materials or workmanship. You will be responsible for shipping the product to SBAL. However, we will pay the return shipping charges if the needed repairs are covered under warranty

What To Do When Repair Is Needed?

Contact SBAL at 1-800-628-9084 or email to service@soundbridge.com.
We may direct you to an authorized SBAL service provider or we may have you send the product directly to the factory for repair. Either way you will need to present the original bill of sale to establish the date of purchase.